Hardware Kits

A hardware kit consists of a barcode label printer and label media or a Bluetooth barcode scanner to be paired with a tablet or phone to enhance the barcode scanning experience. 

The printer and scanner kits we offer have been tested with Scan IM to ensure proper functionality. We can support you if you have questions using one of our tested kits. You may have other printers or scanners that might work with Scan IM but we won't be able to help you with support in those instances. 

Scan IM hardware kits can be purchased from the SK&T website by visiting www.skandt.com/scan-im-hardware-kits/

• Locate the Voyager 1602g Quick Start Guide that shipped in the box with the scanner.  
• Scan the Standard Product Defaults Barcode 
• Press the scan button to ensure the scanner is awake and scan the Bluetooth HID Keyboard Connect barcode 
• Enable Bluetooth on your device 
• Find the Voyager 1602g from the list of discovered devices and click it. The scanner should pair with your device. 

For additional details see the following articles:

• Apple Instructions

How to program the small button (iPhone/iPad only)

Connecting to Android

• Android Instructions

Connecting to Android Device Using BT HID Keyboard

• How to perform printer maintenance

• How to perform media calibration

• How to change media

• How to load ribbon

• How to replace the printhead

• How to replace the platen roller

Scan IM supports barcode printing in two different label sizes: 2"x 1" and 1.25" x 1".  These labels can be printed directly in the app for any item in your inventory database.

• 2" x 1" labels: UPCs will print as UPC format and SKUs longer than 16 characters will print as a 2D Data Matrix. All other SKUs will print as Code 128 barcodes. 
• 1.25" x 1" labels: All UPCs/SKUs will print as a 2D Data Matrix. 

Before you begin printing barcode labels from Scan IM, you must purchase the barcode printing add on for a one-time fee of $39.95.

• Login to Scan IM and select "Subscription & Billing" from the sidebar menu.  
• Scroll down to the "Upgrade or Change Subscription" section of the page and locate the Barcode Printing add on.
• Click the green "Add" button and then confirm your purchase by selecting "Yes" from the pop-out window. 

Next, configure your barcode printer to the appropriate settings for the label size you wish to print. To buy a printer that works with Scan IM, please visit the Scan IM Hardware Kits page on the SK&T website to complete your purchase.

• Scan IM supports the ZD621 and ZD421 desktop printers with a 300 dpi printhead from Zebra Technologies. These printer drivers are plug-and-play with Windows and should be configured for the label size you intend to use (see driver configuration example below for a 2" x 1" label). 
• For additional help, please visit the Zebra printer knowledge page.

Before you print your labels, make sure your barcode settings in the Scan IM app are set to the correct label size.

• From the sidebar menu, select "Settings" and scroll down to the section of the page labeled "User Barcode Settings." 
• From there, select either a 2" x 1" or 1.25" x 1" label as the default size you'd like to print in. 

Lastly, print your labels directly from Scan IM. 

• First, locate and select the inventory item you wish to print a barcode label for. 
• From the item page screen, select the blue "Print Barcode" text located directly above the Item Number (SKU/UPC) field.
• In Safari: follow the on-screen prompts in the pop-up window to select your printer and finish printing your label. If you don't see the pop-up window, make sure your browser settings allow for pop-ups.
• In Chrome: a new tab will appear with your barcode label. Right-click on the page and select print. You can also use the following keyboard shortcuts:

Windows Users: Ctrl + p. 

Mac Users: ⌘ + p.